Privacy policy

 

Effective Date: 16 October 2025

1. Introduction

Welcome to Presented by Origin LTD (“we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.presentedbyorigin.com (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

We collect information that you provide directly to us, including:

  • Name, shipping and billing address

  • Email address and phone number

  • Payment information (processed securely via Shopify)

  • Order details and communication history

We may also collect information automatically when you visit our website, such as:

  • IP address and device type

  • Browser information and usage analytics (via Shopify and Google Analytics)

B. Non-Personal Information

We may also collect non-personal information, such as browser type, operating system, and the date and time of visits.
This information is used to analyse trends, administer the site, and improve user experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates or respond to enquiries.

  • Improve our website, services, and customer experience

  • Send marketing emails or promotions (only if you have opted in)

We do not sell or rent your personal information to third parties.

4. Information Sharing

Your information may be shared with trusted third parties who help us operate our business, including:

  • Shopify – to power our online store

  • Delivery and logistics partners – to ship your orders

  • Payment processors – to securely process payments

  • Analytics providers – to monitor and improve site performance

All third-party partners comply with GDPR and data protection regulations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyse website traffic and usage trends

  • Remember preferences and enhance user experience

  • Deliver relevant advertisements and content

You can control or disable cookies through your browser settings, but some parts of the site may not function properly.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations (for example, for tax and accounting purposes).

7. Security

We take reasonable measures — including SSL encryption and secure servers — to protect your personal information from unauthorised access, use, or disclosure.

8. Your Rights (UK & EU GDPR)

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, contact us at info@presentedbyorigin.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 info@presentedbyorigin.com
📍 Presented by Origin LTD
London, United Kingdom